Last updated on January 17, 2022
THE USER UNDERSTANDS AND UNCONDITIONALLY ACKNOWLEDGES THAT EVEN THOUGH THE USER MAY BE ALLOWED TO EXECUTE TRANSACTIONS ON THE PLATFORM OF bhagtabharat, THE FUNDS SHALL NOT BE SETTLED TO THE ACCOUNT OF SUCH USER PENDING COMPLETION OF KYC OBLIGATIONS ON THE PART OF THE USER IN ACCORDANCE WITH THE RBI'S KYC GUIDELINES (DEFINED BELOW). FURTHER, UPON NON-COMPLETION OF KYC OBLIGATIONS ON THE PART OF THE USER, AS MENTIONED ABOVE, TO THE SATISFACTION OF bhagtabharat, WE RESERVE THE RIGHT TO NOT RELEASE THE SETTLEMENT AMOUNTS TO THE USER AND MAY EVENTUALLY REVERSE THE FUNDS TO THE ACCOUNT FROM WHERE SUCH PAYMENT ORIGINATED.
Schedule I also contains descriptions and process flows of all Services that are offered to Users. These descriptions and process flows are set out in Part A to Part G in Schedule I.
bhagtabharat is constantly evolving in order to provide the best possible experience and information to its Users. You acknowledge and agree that the form and nature of the Services which bhagtabharat provides may change from time to time without any prior notice to you.
As part of this continuing process, you acknowledge and agree that bhagtabharat may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to Users generally at bhagtabharat's sole discretion, without any prior notice. You may stop using the Services at any point of time. You do not need to specifically inform bhagtabharat when you stop using the Services.
You acknowledge and agree that if bhagtabharat disables access to your account, you may be prevented from accessing the Services, your account details or any files or other content which is contained in your account, and bhagtabharat shall intimate you regarding the same.
bhagtabharat reserves the right to delete your User information stored in your account including but not limited to all or any personal information or any sensitive personal data or information ("SPDI") stored in your User account. Alternately, a User may notify us if they do not wish that we retain or use the personal information or SPDI by contacting the Grievance Officer (as provided below). However, in such a case, we may not be able to provide you some or all of our Services.
You acknowledge and agree that while bhagtabharat may not currently have set a fixed upper limit on the number of transmissions you may send or receive through the Services, such fixed upper limits may be set by bhagtabharat at any time, solely at bhagtabharat's discretion.
By using our Services you agree that bhagtabharat disclaims any liability or authenticity of any information that may have become outdated since the last time that particular piece of information was updated. bhagtabharat reserves the right to make changes and corrections to any part of the content of this Website at any time without any prior notice to you. Unless stated otherwise, all pictures and information contained on this Website are believed to be in the public domain as either promotional materials, publicity photos, photoshoot rejects or press media stock. Please contact the Grievance Officer by an e-mail if you are the copyright owner of any content on this Website and you think the use of the above material violates the terms of the applicable Copyright law in any manner. In your request, please indicate the exact URL of the webpage to enable us to locate the same. We will endeavour to address your concerns and take necessary steps, if required. Please note that all images displayed on the Website have been digitised by bhagtabharat. No other party is authorised to reproduce or republish these digital versions in any format whatsoever without the prior written permission of bhagtabharat.
bhagtabharat acknowledges and represents that it is and shall remain Payment Card Industry Data Security Standard ("PCI DSS") certified. Further, bhagtabharat shall maintain compliance with PCI DSS Standard or other comparable industry standards governing physical/ logical security cardholder data across bhagtabharat environment and ensure that the card holder's data is secured in accordance with the standards.
Notwithstanding anything else contained in any other agreement involving you and bhagtabharat and/ or any other third party, in order to ensure that we are not violating any right that you might have in your Registration Data, you hereby grant to us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the copyright, publicity, and database rights (but no other rights) that you have in the Registration Data, in any media now or in future known, with respect to your Registration Data solely to enable us to use such Registration Data that you have supplied to us.
Any amendment or rectification of your Registration Data in the User account can be carried out by accessing the "User account" section on the Website. You may choose to delete any or all of your User content/ information or even the User account at any time. Processing such deletion may take some time, but the same shall be done by bhagtabharat. We may maintain backup of all User content for such time as may be required under applicable laws and for operational purposes of bhagtabharat. You are solely responsible for maintaining the confidentiality of your account and password and for any activity that occurs in or through your account. We will not be liable to any person for any loss or damage which may arise as a result of any failure on your part to protect your login ID or password or any other credential pertaining to your account. You should take all necessary steps to ensure that the password is kept confidential and secure. In case you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner, you should inform us immediately at email@example.com. In the event of any dispute between two or more parties as to ownership of any particular account with bhagtabharat, you agree that bhagtabharat shall be the sole arbitrator for such dispute and that bhagtabharat's decision in this regard will be final and binding on you.
You understand and undertake that you shall be solely responsible for your Registration Data and User content and undertake to, neither by yourself nor by permitting any third party to host, display, upload, modify, publish, transmit, update or share any information that:
You agree and understand that bhagtabharat reserves the right to remove and/or edit such detail/ information. If you come across any information as mentioned above on the Website, you are requested to immediately contact our Grievance officer.
You agree to use the data owned by bhagtabharat (as available on the Website or through any other means like API(s) etc.) only for personal purposes and not for any commercial use unless agreed to by bhagtabharat in writing.
You agree not to access (or attempt to access) any of the Services by any means other than through the interface that is provided by bhagtabharat, unless you have been specifically allowed to do so in a separate agreement with bhagtabharat. You specifically agree not to access (or attempt to access) any of the Services through any automated means (including use of scripts or web crawlers) and shall ensure that you comply with the instructions set out in any robots.txt file present on the Services.
You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services) on this Website.
Unless you have been specifically permitted to do so in a separate agreement with bhagtabharat, you agree that you will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose.
bhagtabharat may share any Content (defined hereinafter) generated by the User or their Registration Data with governmental and regulatory agencies who are lawfully authorised for investigative, protective and cyber security activities. Such information may be transferred for the purposes of verification of identity, or for prevention, detection, investigation, prosecution pertaining to cyber security incidents and punishment of offences under any law for the time being in force.
If you have opted for use of bhagtabharat's 'subscriptions' product by virtue of which your customers have set up a standing instruction ("RECURRING PAYMENT INSTRUCTION") to charge his/ her chosen payment method (such as credit card, debit card or bank account) as per the billing cycle communicated by you to bhagtabharat, then you consent that the relevant amount will be charged to such payment method as per the billing cycle communicated to bhagtabharat. You agree that bhagtabharat shall continue to charge the relevant amount to the relevant customer's chosen payment method as per such billing cycle until you or the customer terminates the Recurring Payment Instruction.
You further agree that if the customer revokes his/ her consent to the Recurring Payment Instruction then you shall inform us of the revocation in writing for us to cease processing the Recurring Payment Instruction forthwith upon the revocation but no later than 7 (seven) days prior to the next instance of charge to the customer. If such intimation of revocation of Recurring Payment Instruction is made less than 7 (seven) days prior to the next instance of charge to the customer or is not made at all, bhagtabharat shall not be liable for any charge applied to the customer for that month pursuant to the revocation or not be liable at all, as applicable. You agree to make good any losses suffered by us on account of demands or claims from customers arising as a consequence of your failure in notifying us about a customer's revocation of the Recurring Payment Instruction.
You should be aware that Content presented to you as part of the Services, including but not limited to advertisements in the Services and sponsored Content within the Services may be protected by intellectual property rights which are owned by the sponsors or advertisers who provide that Content to bhagtabharat (or by other persons or companies on their behalf). You may not modify, rent, lease, loan, sell, distribute or create derivative works based on this Content (either in whole or in part) unless you have been specifically told that you may do so by bhagtabharat or by the owners of that Content, in writing and in a separate agreement.
bhagtabharat reserves the right (but shall have no obligation) to pre-screen, review, flag, filter, modify, refuse or remove any or all Content from any Service.
bhagtabharat reserves the right to moderate, publish, re-publish, and use all User generated contributions and comments (including but not limited to reviews, profile pictures, comments, likes, favorites, votes) posted on the Website as it deems appropriate (whether in whole or in part) for its product(s), whether owned or affiliated. bhagtabharat is not liable to pay royalty to any User for re-publishing any content across any of its platforms.
If you submit any material on the Website, you agree thereby to grant bhagtabharat the right to use, moderate, publish any such work worldwide for any of its product(s), whether owned or affiliated.
You understand that by using the Services you may be exposed to Content that you may find offensive, indecent or objectionable and that, in this respect, your use of the Services will be at your own risk.
You agree that you are solely responsible for (and that bhagtabharat has no responsibility to you or to any third party for) any Content that you create, transmit or display while using the Services and for the consequences of your actions (including any loss or damage which bhagtabharat may suffer) by doing so.
You acknowledge and agree that bhagtabharat (or bhagtabharat's licensors) owns all legal and proprietary right, title and interest in and to the Services, including any intellectual property rights which subsist in the Services (whether those rights happen to be registered or not, and wherever in the world those rights may exist). You further acknowledge that the Services may contain information which is designated confidential by bhagtabharat and that you shall not disclose such information without bhagtabharat's prior written consent.
Unless you have been expressly authorized to do so in writing by bhagtabharat, you agree that in using the Services, you will not use any trade mark, service mark, trade name, logo of any company or organization in a way that is likely or intended to cause confusion about the owner or authorized User of such marks, names or logos.
User agrees and unconditionally undertakes to comply with all applicable commercial and public anti-bribery and anti-corruption laws (including but not limited to the provisions of Foreign Corrupt Practices Act, 1977, UK Bribery Act, 2010, Prevention of Corruption Act, 1988, Prevention of Money Laundering Act, 2002, Foreign Contribution (Regulation) Act, 2010, and any amendments thereto) which prohibit the User, its/ his/ her officials, representatives, agents or any other person associated with or acting on behalf of such User from giving, offering, promising to offer, receiving/ accepting or acting in any other manner so as to induce a payment, gift, hospitality or anything of value (either directly or indirectly) whether from within the country or from abroad to government officials, publics servants, regulatory bodies, judicial authorities, persons in positions of authority, elected or contesting electoral candidates, political parties or office bearers thereof or any other third party or person in order to obtain an improper commercial/business advantage of any kind. Government Officials include any government employee, candidate for public office, an employee of government - owned or government -- controlled companies, public international organisation and political parties. User also agrees not to give, offer, pay, promise or authorise to give or pay, directly or through any other person, anything of value to anybody for the purpose of inducing or rewarding any favourable action or influencing a decision in favour of the User. The User also unconditionally agrees and undertakes that it is compliant with and shall do/ undertake all acts necessary to continue to be compliant with the provisions of 'The Know Your Customer (KYC) / Anti-Money Laundering (AML) / Combating Financing of Terrorism (CFT) guidelines issued by the Department of Regulation', RBI, as amended from time to time.
User undertakes that it shall, during the use of the Services, be in compliance with the mandates of OFAC and acknowledges that the User has not directly or indirectly lent, contributed or otherwise made available funds to any of its affiliates, joint venture partners or any other person or entity for the purpose of financing the activities of any person currently subject to the OFAC Specially Designated Nationals List (SDN), Consolidated Sanctions List and the Additional OFAC Sanctions List, as amended from time to time. For the purpose of this paragraph 7, OFAC means the Office of Foreign Assets Control constituted under the laws of the United States of America.
You expressly understand and agree that your use of the Services is at your sole risk and that the Services are provided on an "as is" and "as available" basis.
In particular, bhagtabharat, its subsidiaries and affiliates, and its licensors do not represent or warrant to you that:
Any material downloaded or otherwise obtained through the use of the Services is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or other device or loss of data that results from the download of any such material.
bhagtabharat further expressly disclaims all warranties and conditions of any kind, whether express or implied, including, but not limited to the implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement.
The User/ seller hereby represents and warrants:
it's appointed agencies or regulators to conduct audits, including for compliance with the Policies and provisions of applicable laws.
The User shall indemnify and hold bhagtabharat, its subsidiaries, affiliates, promoters, directors, employees, contractors, licensors and agents and any other related or third parties involved with bhagtabharat in any manner whatsoever, harmless from and against all losses arising from claims, demands, actions or other proceedings as a result of:
Subject to the overall provisions stated above, you expressly understand and agree that bhagtabharat, its subsidiaries, affiliates, promoters, directors, employees, agents and licensors shall not be liable to you for:
The limitations on bhagtabharat's liability to you shall apply whether or not bhagtabharat has/ had been advised of or should have been aware of the possibility of any losses to you.
bhagtabharat shall not be in breach of its obligation hereunder if it is delayed in the performance of, or is unable to perform (whether partially or fully) its obligations (provide the Services) as a result of the occurrence of a Force Majeure Event (defined below).
Any payment obligations of bhagtabharat, in case of a Force Majeure event, shall be limited by and be subject to the fulfillment of the payment obligations of the partners banks/ financial institutions, counterparties and any other parties involved in or intrinsically linked to the provision of the Services of bhagtabharat.
The User may receive or have access to certain confidential and proprietary information, including without limitation, information belonging and/or relating to bhagtabharat and its affiliates, marketing prospects, contractors, officers, directors or shareholders, personal data of customers of the User, financial and operational information, billing records, business model and reports, computer systems and modules, secure websites, reporting systems, marketing strategies, operational plans, proprietary systems and procedures, trade secrets and other similar proprietary information, including technical "know-how", methods of operation, business methodologies, software, software and technology architecture, networks, any other information not generally available to the public, and any items in any form in writing or oral, clearly identified as confidential ("CONFIDENTIAL INFORMATION").
The User hereby unconditionally and irrevocably agrees and undertakes to take all necessary measures to ensure that the User's website or any other computer system that is being used to effect Transactions by the usage of Services, do not store/ save any customer card or any other such related data. You further undertake that you shall be responsible for ensuring complete and absolutely privacy, anonymity and security of all customer data flowing through your systems during the usage of the Services by you.
Exceptions: The aforesaid confidentiality obligations shall impose no obligation on the User with respect to any portion of Confidential Information which:
The User shall notify bhagtabharat immediately upon discovery of any unauthorized use or disclosure of Confidential Information or any other breach of this paragraph 12. The User will cooperate with bhagtabharat in every reasonable way to help bhagtabharat regain possession of such Confidential Information and prevent its further unauthorized use.
Remedies: Parties acknowledge that irreparable damage may occur on breach of the terms and provisions set out in this paragraph 12. Accordingly, if the User breaches or threatens to breach any of the provisions set out in this paragraph 12, then bhagtabharat shall be entitled, without prejudice, to seek all the rights and remedies available to it under applicable law, including a temporary restraining order and an injunction restraining any breach of the provisions set out in this paragraph 12. Such remedies shall not be deemed to be exclusive but shall be in addition to all other remedies available under applicable law or in equity.
Subject to paragraphs 14.2 and 14.3 below, if bhagtabharat is intimated, by the Acquiring Bank or a Card Payment Network, that a customer has reported an unauthorised debit of the customer's payment instrument ("FRAUDULENT TRANSACTION"), then bhagtabharat shall be entitled to suspend the settlement of the amount associated with the Fraudulent Transaction during the pendency of inquiries, investigations and resolution thereof by the Acquiring Bank or the Card Payment Network.
Some of the Services are supported by advertising revenue and may display advertisements and promotions. These advertisements may be targeted to the content of information stored on the Services, queries made through the Services or other information.
The manner, mode and extent of advertising by bhagtabharat on the Services are subject to change without any specific notice to you.
In consideration for bhagtabharat granting you access to and use of the Services, you agree that bhagtabharat may place such advertising on the Services.
Thereafter, you authorise us to transfer the payments received from your buyers to the bank account designated by you for this purpose at the time of registration ("ACQUIRING BANK"). Your authorisation will remain in full force and effect until your bhagtabharat account is closed or terminated.
"CARD PAYMENT NETWORK RULES" refer to the written rules, regulations, releases, guidelines, processes, interpretations and other requirements (whether contractual or otherwise) imposed and adopted by the Card Payment Networks. These Card Payment Networks have infrastructure and processes to enable transaction authorisation. The Card Payment Networks require you to comply with all applicable guidelines, rules, and regulations formulated by them.
You agree to fully comply with all programs, guidelines, requirements that may be published and/ or mandated by the Card Payment Networks. Notwithstanding our assistance in understanding the Card Payment Network Rules, you expressly acknowledge and agree that you are assuming the risk of compliance with all provisions of the Card Payment Network Rules, regardless of whether you are aware of or have access to those provisions. MasterCard, Visa and American Express make excerpts of their respective rules available on their internet sites.
In the event that your non-compliance of Card Payment Network Rules, results in any fines, penalties or other amounts being levied on or demanded of us by a Card Payment Network, then without prejudice to our other rights hereunder, you shall forthwith reimburse us in an amount equal to the fines, penalties or other amount so levied or demanded or spent by us in any manner in relation to such fines, penalties and levies. If you fail to comply with your obligations towards the Card Payment Networks, bhagtabharat may suspend settlement or suspend/ terminate the Services forthwith.
Sellers receive the amount (minus bhagtabharat's Fee) in their bank account within T+3 bank working days where T is defined as the date of intimation of the completion of the transaction. bhagtabharat shall be entitled to charge on the Fee, taxes applicable from time to time ("APPLICABLE TAXES"). It is agreed that any statutory variations in Applicable Taxes during the subsistence of this Agreement shall be borne by the User.Monthly invoices shall be raised by us in respect of the Fees charged for transactions processed during such month. Any reasonable dispute in respect of an amount (or a portion thereof) mentioned in an invoice must be communicated by the User via notice ("INVOICE DISPUTE NOTICE") within a reasonable period of time but no later than thirty (30) calendar days from the date of the invoice. bhagtabharat shall use good faith efforts to reconcile any reasonably disputed amounts within reasonable time from the receipt of the Invoice Dispute Notice.
In respect of invoices received by the Client, it is agreed that if the User pays over applicable taxes under the Indian Income Tax laws and furnishes to us the TRACES certificate in respect of such taxes paid, then we shall reimburse to the User, on a quarterly basis, the amount in respect of such taxes paid.
Once a payment is authenticated by payment service providers, money shall be moved to the escrow account and the first settlement shall be initiated only after all required documents (in hard copies) are received by bhagtabharat.
All risks associated with the delivery of the goods or service will solely be that of the seller and not of bhagtabharat. Also, all disputes regarding quality, merchantability, non-delivery, delay in delivery or otherwise will be directly between the seller and the buyer without making bhagtabharat and/ or the payment service providers, a party to such disputes.
Further, bhagtabharat also reserves the right to close, suspend, limit or put on hold the User's access to the account with bhagtabharat and/ or the funds available therein, including settlements pertaining to the User under inter alia the following scenarios:
Such right to close, suspend, limit or put on hold the User's access to the account with bhagtabharat shall continue till such time that such User submits genuine KYC documents or credentials to the satisfaction of the relevant authorities as per the extant rules, regulations or guidelines with regard to KYC, as well as to the satisfaction of bhagtabharat without prejudice to any other legal remedy that bhagtabharat is entitled to prefer as per applicable law.
Any offers or discounts related to free credits are not valid for unregistered businesses who accept payments via Credit Cards. However, the same offers can be utilised through payments accepted via other payment modes such as Debit Cards, wallets, UPI, NetBanking, etc.
Terms & Conditions may vary basis the ongoing offer, product, or other factors. For detailed Terms & Conditions on specific offers and discounts, kindly refer to the dedicated T&C page shared along with the offer communication.
Unless otherwise agreed in writing, all free credits (including related offers and discounts) are valid for a period of 3 months from the date of issuance post which the credits will automatically expire. The free credits will be removed from your account post expiry.
All signups will be governed by the overall Terms & Conditions of bhagtabharat. bhagtabharat reserves the right to change these terms and conditions at any time without any prior notice.
You agree that you will not accept payments in connection with businesses, business activities or business practices, including but limited to the following:
The above list is subject to additions/ amendments (basis changes/ amendments to applicable laws) by bhagtabharat without prior intimation to you.
You may address any complaints or discrepancies in relation to the processing (including storing and using) of your Personal Information (including Sensitive Personal Information) to:
ADDRESS: C-149, Okhla Phase 1, New Delhi - 110020
GRIEVANCES PORTAL: https://bhagtabharat.in/grievances/
ADDRESS: C-149, Okhla Phase 1, New Delhi - 110020
GRIEVANCES PORTAL: https://www.bhagtabharat.in/contact-us
SCHEDULE I - PART A
bhagtabharat's "Payment Gateway" product offers the Client a secure payment solution for their Platform and mobile app. It enables the Client to receive payments from customers using various payment methods during checkout. Client can access real-time data and insights on money flow to take informed business decisions.
SCHEDULE I - PART B
bhagtabharat's “Subscriptions” service provides the Client the platform to create and manage subscription plans for their customers with automated recurring transactions. With this product the Client can (i) create multiple subscription plans for customers, (ii) automatically charge customers based on a billing cycle that they control, and.(iii) get instant alerts on payment activity as well as the status of subscriptions.
The Client further acknowledges and agrees that in order to process recurring transactions, customer card details will need to be saved/secured/tokenized in accordance with applicable laws. Accordingly, for custom checkout and server-to-server integration the Client shall:
solely be responsible for obtaining informed consent from customers for the purpose of processing of e-mandates, including saving/securing/tokenizing the customer's card details, in accordance with applicable laws. Such consent shall be explicit and not by way of a forced / default / automatic selection of check box, radio button, etc.
share customer consent with bhagtabharat for bhagtabharat to trigger the AFA with the issuing bank which is required to both save the card and process the e-mandate registration. The Client acknowledges and agrees that if such customer consent is not shared during the payment flow, then bhagtabharat will not tokenise the card or process the e-mandate/ recurring transaction.
The Client agrees that payments effected, or funds debited from a customer's bank account on the following grounds shall not be the responsibility of bhagtabharat and no liability shall arise for bhagtabharat in respect of such customer claims:
Customer disputing a transaction as not done or authorized by him/her.
The charge/debit on the customer's bank account has occurred because of hacking, phishing, breach of security/ encryption of the customer's personal data through Client's platform or any other third-party platform other than that of bhagtabharat.
Customer claiming refund of the amounts deducted from his/her bank account on any ground whatsoever, including customer's dissatisfaction with the Client's sale of the goods and/or services to the customer
The parties agree that there are instances where bhagtabharat is only acting as a technical service provider and Client is the token requestor for the purposes of saving/securing/tokenising the card and the Client shall accordingly be liable to pass the customer's informed consent for saving the card and registering the e-mandate to bhagtabharat. The Client agrees that bhagtabharat shall have no liability towards the Client or any third party for the Client's acts or omissions or its failure to comply with applicable laws.
The Client agrees to keep bhagtabharat fully indemnified at all times from and against all losses, damages, penalties, etc., incurred by or imposed on bhagtabharat to the extent it arises from any breach by the Client of Sections 1 to 5.
The Client shall maintain records of its activities under these Terms, including where applicable keeping log of all instances of obtaining customer consent, and shall provide the same to bhagtabharat on a real time basis or as requested from time to time. In addition to any right under the Terms, bhagtabharat and facility providers have the right to audit the Client's compliance with the terms of these Subscription Services at any time upon notice to the Client.
The Client agrees it shall be solely responsible for any hashed string storage undertaken by it.
For the purposes of these Subscription Services, token, token requestor, tokenization shall have the meaning as set forth in the RBI Circular RBI/2021-22/96 CO.DPSS.POLC.No.S-516/02-14-003/2021-22 dated September 7, 2021, including any clarifications, revisions, FAQ(s) thereto. applicable laws include the aforementioned circular.
SCHEDULE I - PART C
With bhagtabharat's "Payment Links" product, the Client is empowered to collect payments from customers through securely generated web links. These links are shareable through SMS, email, WhatsApp and other social media.
SCHEDULE I - PART D
bhagtabharat's "Payment Pages" product lets the Client instantly build a fully-customizable page through which customers can make payments. Clients can easily create a payment page from the Dashboard and tie it to their site or app without any development effort.
Clients can choose one of the templates or create from scratch. They can customize the payment form by adding logo and applying brand colors. Also, they can format description text, add media and enable sharing options. Client can add a pay button on the Platform and embed the payment page there.
SCHEDULE I - PART E
Creating and sending GST-compliant invoices is now made simple by bhagtabharat's "Invoices" product. Client can generate and issue invoices to customers through email and SMS as a link, and receive payments.
SCHEDULE I - PART F
bhagtabharat's "Route" product eases out the payment complexity that inherently arises while working with multiple vendors or accounts. It helps the Client to split payments between various third parties, sellers or bank accounts and manage settlements, refunds, and reconciliations singularly.
SCHEDULE I - PART G
Providing all customers the same bank account complicates the reconciliation process for businesses. bhagtabharat's smart collect product eliminates this by creating a new virtual account for every customer that the Client needs to receive payment from.
bhagtabharat's "Smart Collect" product allows the Client to accept payments of large sums (via NEFT, RTGS and IMPS) through a virtual account. An account created by bhagtabharat, virtual account is linked to the Client's bank account.
Magic Checkout is the checkout technology platform developed by bhagtabharat for customers of sellers/ merchants registered with bhagtabharat which inter-alia enables the customer to seamlessly save and use their shipping and billing details for placing orders with such online sellers/ merchants.
“Token HQ Services” is an end-to-end solution for Clients to allow its customers to continue using the saved cards feature in compliance with RBI's guidelines on tokenisation set out in the Circular CO.DPSS.POLC.No.s-516/02-14-003/2021-22 read with DPSS.CO.PD No.1463/02.14.003/2018-19 dated January 8, 2019 and related guidelines and clarifications issued by the RBI (together “Circular”). For the purposes of the Token HQ Services the applicable laws shall be deemed to include the Circular.
Where bhagtabharat is acting as a technical service provider and Client is the token requestor, the Client acknowledges and agrees that bhagtabharat shall have no liability towards the Client or any third party for the Client's acts or omissions or its failure to comply with applicable laws.
Where bhagtabharat is acting as the token requestor on behalf of the Client, the Client acknowledges and agrees that bhagtabharat's role is limited to requesting for tokens on behalf of the Client upon receiving consent of the Client's customers. bhagtabharat will integrate with available card networks and issuing banks (each a “Token Service Provider” or “TSP”) and its APIs will have the flexibility to respond back with token numbers for the Client's use.
The Client acknowledges and agrees that in order to allow using the saved card feature, the customer card details must be tokenised. Accordingly, the Client shall, except in the case of standard checkout,:
be solely responsible for obtaining consent of the customer to tokenise (and save) the customer's card. Such consent shall be explicit and not by way of a forced / default / automatic selection of check box, radio button, etc.
inform the customers of the purpose of obtaining such consent and that the card will not be tokenised (and saved) if the customer does not provide explicit consent, and shall do all things as required to tokenise (and save) the card details pursuant to applicable laws.
Share such customer consent with bhagtabharat in order for bhagtabharat to trigger the additional factor authentication (AFA) with the issuing bank which is required to register the tokenisation request. The Client acknowledges and agrees that if such customer consent is not shared during the payment flow then bhagtabharat will not tokenise (and save) the customer card details.
provide the customer an option to de-register the token and delete the card.
The Client agrees to keep bhagtabharat fully indemnified at all times from and against all losses, damages, penalties, etc., incurred by or imposed on bhagtabharat to the extent it arises from any breach by the Client of sections 1 and 2.
The Client shall keep log of all instances of obtaining customer consent under applicable laws and of its compliance with the Token HQ Services and provide the same to bhagtabharat on a real time basis or as requested from time to time. In addition to any right under the Terms, bhagtabharat and facility providers have the right to audit the Client’s compliance with the terms of these Token HQ Services at any time upon notice to the Client.
For the purposes of this service, token shall have the meaning as set forth in the Circular.
The Client agrees it shall be solely responsible for any hashed string storage undertaken by it.
Additional Terms of Magic Checkout:
1.1 bhagtabharat has adopted reasonable security practices and procedures that are commensurate with the information assets being protected, and has implemented relevant technical, operational, managerial and physical security control measures to protect the information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.
1.3 In addition to the above, for the purposes of providing Magic Checkout Services, You hereby understand and agree that bhagtabharat shall have the right to collect and use personally identifiable information of You/ the Customer provided by Merchant, including but not limited to name, email address, phone number and address, as provided by the Customer and/or Merchant to bhagtabharat from time to time directly or indirectly (or provided in past).
1.4 The information, as referred above, may be used by bhagtabharat for: (i) providing Magic Checkout Services (including for the purposes of verification of the identity, processing of payment, communication regarding the purchase and monitoring of past behavior to identify fraudulent transactions); (ii) administrative, marketing and customer support purposes; and/or (iii) other bhagtabharat services, including but not limited to Shiprocket Sense/Engage.